FAQ
Shipping, returns and other frequently asked questions about Ski Country Antiques & Home.
Antique Restorations
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Do you restore antiques?
- Yes we do! Give us a call to discuss what type of restorations you are needing, or send an email with a couple of photos so we can take a closer look at your project. Visit our antique restoration page to learn more.
Holds
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Can I put an item on hold?
- We will hold an item at no obligation for 24 hours.
- Once purchased, items must be picked up within 30 days.
In-Store Pick-Up
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Can I pick up in-store?
- Items can be picked up during our regular business hours.
Delivery and Shipping
To learn more about our delivery and shipping options and how it works, please visit our Delivery and Shipping page.
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Do you deliver?
- We use a number of trusted companies to deliver items to our local customers. Please contact us for details.
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How much does shipping cost?
- Shipping costs are determined based on the size of the item and the location to where it is being shipped. Add your item(s) to the shopping cart and proceed to checkout. After entering your shipping information the shipping cost will be displayed.
Returns
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I am not satisfied with my purchase, what can I do?
- We are pleased to accept returns within 15 days of purchase. Items must be in their original condition and must be accompanied by a receipt. Please note that returned furniture will incur a 20% restocking fee. All sales are final on discounted items and holiday merchandise after the selling season. Shipping charges are not refundable and shipping charges for returned items are the customer's responsibility.
Gift Cards
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How can I redeem a gift card?
- Gift cards can be redeemed for any item in our physical store. Our online store is currently unable to accept gift cards as payment. If you would like to use your gift card for an online purchase, please give us a call and we can process it over the phone.
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Do gift cards expire?
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Gift cards have no expiration date but cannot be replaced if lost or stolen.